Privacy Policy

Cuisine Proche Africa is a food-technology company building products for the African food economy. Our first product is The Online Kitchen, a home-style meal delivery service operating in Lagos, Nigeria.

We collect information you provide directly to us and information collected automatically:

• Contact details — name, email address, and phone number when you reach out or subscribe to updates.
• Partnership enquiries — information shared when you express interest in partnering with us.
• Product usage data — for our products like The Online Kitchen, order details, delivery addresses, meal preferences, and WhatsApp communication.
• Website usage data — browser type, IP address, pages visited, and referral source, collected automatically via cookies and analytics tools.
• Newsletter subscriptions — your email when you opt in to receive updates from us.

We use your information to:

• Respond to partnership enquiries and business communications
• Operate and improve our products and services
• Send newsletters, updates, and product announcements (opt-in only)
• Understand how visitors use our website to improve content and experience
• Comply with applicable laws and regulations
• Detect and prevent fraud, abuse, or unauthorised access

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service providers — tools we use for email delivery, analytics, hosting, and messaging (e.g. Termii for SMS). These partners are contractually bound to protect your data and use it only for agreed purposes.
• Product partners — relevant data may be shared with partner kitchens or delivery partners to fulfil orders placed through our products.
• Legal authorities — when required by law, court order, or to protect the rights and safety of Cuisine Proche Africa, its users, and partners.

We retain personal information for as long as necessary to fulfil the purposes described in this policy. Generally:

• Partnership and contact enquiries: up to 2 years
• Newsletter subscriber data: until you unsubscribe
• Website analytics: aggregated and anonymised after 14 months

You may request deletion of your data at any time by contacting us.

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request erasure of your personal data where no legal obligation requires us to retain it
• Opt-out — unsubscribe from our newsletter at any time using the link in any email we send
• Objection — object to processing of your data for marketing purposes

To exercise any of these rights, contact us at hello@cuisineproche.africa or by phone at +234 708 304 7420.

Our website uses cookies and similar tracking technologies to understand how visitors use the site. These may include:

• Essential cookies — required for the website to function correctly
• Analytics cookies — help us understand traffic, page performance, and visitor behaviour (data is aggregated and not personally identifiable)

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet-based transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

Our website and products may contain links to third-party websites and services (including WhatsApp and social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party service you use.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will notify affected users where we have a means to do so. Continued use of our services after changes constitutes your acceptance of the updated policy.

For any questions, requests, or concerns about this Privacy Policy, please reach us at: